Terms of service
Terms of Service
Welcome to Phoenix Sports Gear. By accessing or using our website, services, or purchasing products from us—online or in-store—you agree to the following Terms of Service. Please read them carefully.
1. Acceptance of Terms
By using our website or making a purchase, you agree to be bound by these Terms of Service, as well as our Privacy Policy, Return Policy, and Shipping Policy. If you do not agree to these terms, you may not use our services.
2. Products and Services
We strive to provide accurate descriptions, pricing, and availability of all products. However, we do not guarantee that all information is always error-free. We reserve the right to correct any errors, inaccuracies, or omissions, and to update or cancel orders if necessary.
Custom-painted or personalized items are made to order and may require extended processing times. These items are non-refundable unless there is a manufacturing defect or error on our part.
3. Payment Terms
All payments must be made in full at the time of purchase. We accept major credit/debit cards and other secure payment methods available at checkout. Prices are listed in U.S. Dollars unless otherwise noted.
4. Order Cancellation
Orders may be canceled before they are processed and shipped. Custom orders cannot be canceled once production has started. Please contact us as soon as possible if you need to cancel or make changes.
5. Returns & Refunds
Please refer to our Return Policy for details on how returns and exchanges are handled. Items must meet eligibility requirements to qualify for a refund or exchange.
6. Intellectual Property
All content on this website—including logos, graphics, images, designs, and text—is the property of Phoenix Sports Gear and protected by copyright and trademark laws. Unauthorized use is strictly prohibited.
7. Limitation of Liability
Phoenix Sports Gear is not liable for any direct, indirect, incidental, or consequential damages resulting from your use of our website, products, or services. All products are provided “as is” without warranties of any kind, unless otherwise specified.
8. User Conduct
You agree not to use our site or services for any unlawful or abusive purposes, including attempting to gain unauthorized access to systems, transmitting malware, or misrepresenting your identity.
9. Changes to Terms
We reserve the right to modify or update these Terms of Service at any time without prior notice. Changes will be effective upon posting to our website. Continued use of our services constitutes acceptance of those changes.
10. Contact Information
For any questions or concerns regarding these Terms, please contact us at:
Phoenix Sports Gear
682-788-1553
phoenixsportsgear@gmail.com
6320 Brentwood Stair Rd. Suite 202 Fort Worth, Texas 76112